Vin de Soif Privacy and Cookie PolicyPrivacy Policy
At Vin de Soif, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy and Cookie Policy outlines how we collect, use, store, and protect your data when you use our website and services.
1. Personal Data We Collect
We may collect the following types of personal data when you use our website, contact us, or make a purchase:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Payment card details, which are processed securely by our third-party payment providers.
- Order History: Records of products purchased and any other relevant transaction details.
- Device and Usage Information: Information about your device, IP address, browser type, and usage data, which helps us understand how you use our site.
- Marketing Preferences: Any preferences you provide for receiving marketing materials from us.
2. How We Use Your Data
We use your personal data to:
- Process and fulfill your orders, including shipping and delivery.
- Communicate with you regarding your orders, including order confirmations, updates, and customer support.
- Improve our website and customer experience by analyzing website usage and traffic patterns.
- Send marketing communications (with your consent) related to Vin de Soif products, promotions, and updates.
- Comply with any legal obligations and prevent fraud.
3. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Third parties who assist us in providing services, including payment processing, delivery, and marketing support. These providers have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Compliance: Authorities or law enforcement agencies if required by law or to protect our rights.
We do not sell your personal data to any third parties.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Data retention periods vary depending on the type of data and applicable legal requirements.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Request corrections to any inaccurate data.
- Deletion: Request the deletion of your personal data under certain circumstances.
- Restriction: Request restrictions on how your data is used.
- Objection: Object to processing for direct marketing purposes.
- Withdrawal of Consent: Withdraw consent at any time where we are relying on consent to process your data.
To exercise these rights, please contact us at Harri@vindesoif-truck.com. We may require additional information to verify your identity before processing your request.
6. Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, and misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookie Policy
Our website uses cookies and similar tracking technologies to provide a better user experience, analyze website traffic, and deliver targeted advertisements. Cookies are small data files that are stored on your device when you visit our website.
Types of Cookies We Use
- Essential Cookies: Required for the operation of our website and enable you to navigate and use key features.
- Performance and Analytics Cookies: Collect data on how visitors use our site to help us improve functionality and user experience.
- Marketing and Advertising Cookies: Track browsing activity to deliver relevant advertisements and measure the effectiveness of our marketing efforts.
Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
8. Changes to This Policy
We may update this Privacy and Cookie Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we are protecting your personal data.
9. Contact Us
If you have questions about this Privacy and Cookie Policy or wish to exercise your rights, please contact us at:
Thank you for trusting Vin de Soif with your personal data. We are committed to safeguarding your privacy.